Internet Privacy Statement

Commitment to Confidentiality

MyCare MyWay is a co-operative program of Humana Inc and the National Hospice & Palliative Care Organization (NHPCO). Confidentiality is a top priority at Humana Inc and the National Hospice & Palliative Care Organization (NHPCO). We are committed to maintaining the highest level of confidentiality with all of the information we receive from this web site.

This Internet Privacy Statement will assure you that the information you share within this web site is kept confidential and fully secure. This Internet Privacy Statement may change at any time by prominently posting revisions to the web site. You will be notified of any modifications in the use of Personally Identifiable Information via email, mail or phone depending on circumstances.

Links to other web sites are available in order to provide you with additional useful information and services. We are not responsible for the privacy policies or actions of those that control other web sites. We encourage you to look for and review the privacy policies of any web site you visit.

Personal information

At MyCare MyWay we are very aware of the privacy concerns of our customers and others who visit this web site. In fact, we share your concerns and will not solicit personal information from you as you tour our web site, though you may provide that information voluntarily. If you do elect to provide personal information to us, in no case will we sell, license or transmit that information outside of Humana Inc. for any reason, unless you authorize us to do so.

Personally Identifiable Information is described as data that is unique to an individual, such as a name, address, telephone number, social security number and date of birth (DOB). At times, we may request personal information from you through our web sites in order to deliver requested materials to you and/or respond to your questions.

By providing an email address, you are indicating that publications can be sent to your email address. You are not required at any time to submit your email address for the purpose of receiving recurring informational/promotional emails from Humana Inc. and/or third parties.

We collect information about you and your use of our web site through the use of session cookies. Session cookies are small text files that are stored within your computer’s temporary memory. These temporary files are used to facilitate your navigation throughout the web site.

Personally Identifiable Information provided to Humana may be subject to disclosure to judicial or other government subpoenas, warrants or orders.

Internal Security Procedures

Information that you share with us is kept strictly confidential and fully secure. Your encrypted (encoded) information is protected using "Secure Socket Layers (SSL)" as it passes between your browser and the web site servers. Only authorized persons are permitted to access your personal information. All authorized persons must abide by security, privacy and confidentiality agreements.

Email

Should you send us your questions, comments and/or job inquiry via email to any mail box provided on this web site; we will share your correspondence with our Customer Service representatives and those employees or agents most capable of addressing your questions and concerns. We will retain your communication until we have done our very best to provide you with a complete and satisfactory response. Ultimately, we will either discard your communication or, in some cases, archive it. Your email address will not be retained for secondary purposes.

All information and correspondence you share with us will be handled in the strictest confidence. Please note email messages that you send to us via e-mail may not be secure. We strongly advise that you do not send any confidential information to us by email. If you choose to send confidential information to us by email, you accept the risk that a third party may intercept your information.

Internet Privacy Statement Changes

This Internet Privacy Statement is effective as of September 2006 and was last updated on September 2006. This statement is not intended to and does not create any contractual or other legal rights in or on behalf of any party.

For more information

If you have questions or concerns regarding this internet privacy statement you may contact us via US Mail at Humana Privacy Office, 500 West Main Street, Louisville, KY 40202

The MyCare MyWay web site is maintained by Humana Inc., 500 West Main Street, Louisville, KY 40202.